This document provides a detailed list of error codes returned by the Dots API, including descriptions to help you troubleshoot issues effectively. The errors are divided into the following types:
Authentication Errors
Code | Description |
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auth-email-already-exists | The provided email address is already in use. |
auth-username-already-exists | The provided username is already in use. |
invalid-input | The input provided is invalid. |
invalid-ssn | The provided Social Security Number (SSN) is invalid. |
invalid-username | The username is invalid. Usernames may only contain letters, digits, and hyphens (- ). They must not contain swear words or protected words. |
invalid-phone-number | The phone number provided is invalid. |
invalid-email | The email address provided is invalid. |
invalid-phone-number-voip | VOIP phone numbers are not allowed. |
invalid-phone-number-landline | Landline phone number not allowed. |
Invoice Errors
Code | Description |
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invalid-invoice-requested-information | The value for requested information in the invoice is invalid. |
invalid-invoice-breakdown | The breakdown of the invoice is invalid. |
invalid-invoice-item | The invoice item is invalid. |
invalid-invoice-item-total | The totals of the invoice items are incorrect. |
Transaction Errors
Code | Description |
---|
invalid-transaction | The transaction is invalid. |
transaction-insufficient-funds | There are insufficient funds in the wallet. |
Code | Description |
---|
user-info-missing | The user has missing or invalid information. |
user-info-missing-cash-app | The user is missing Cash App account information. |
user-info-missing-contact | The user is missing contact information. |
user-info-missing-card | The user is missing credit card information. |
app-info-missing | The app has missing or invalid information. |
Service Errors
Code | Description |
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service-unavailable | A service was unavailable. |
resource-busy | The resource is unavailable because one or more previous requests are still being processed. |